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FAQs

Find answers to frequently asked questions.

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Lost & Found
I have found/am looking after a stray cat/dog, what should I do?
If you have found a lost pet, you should contact your local council and they will advise you on the appropriate steps. If you are looking for your lost pet, you should contact your local council, or local vet clinics and check your local shelters.
Are you connected to The Lost Dogs’ Home animal shelter?
Yes, The Lost Dogs’ Home Vet Hospital is wholly owned and run by The Lost Dogs’ Home, which includes the iconic animal shelter founded in 1901.
Are you a registered not-for-profit charity?
Yes. The Lost Dogs’ Home is a registered not-for-profit charity and the largest not-for-profit animal shelter in Australia. This means that the Lost Dogs’ Home Vet Hospital is entirely not-for-profit, with all revenue going towards our mission to provide care for lost dogs, cats, and other companion animals.
Additional resources

Download our useful guides

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Settling in your new dog
Have you adopted a dog from The Lost Dogs’ Home and need some more information? This helpful guide will give you all the information you need to get you started!
View PDF
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Settling in your new cat
Have you adopted a cat or kitten from The Lost Dogs’ Home but need some more information? This helpful guide will give you all the information you need to get you started!
View PDF
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Our staff are deeply passionate about animal welfare and dedicate themselves to ensuring every pet receives the highest level of care. They go above and beyond to tailor their approach to meet the unique needs of each individual pet, providing personalised attention and expertise to ensure your furry family member is happy, healthy, and well cared for.
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